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          Following are the answers to frequently asked questions (FAQ).
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Q: How are ChemCare and Univar USA related?
A: ChemCare is the waste management and disposal service provided by Univar USA, whose parent company is Univar.

Q: Why use ChemCare instead of dealing directly with a treatment, storage, and disposal facility (TSDF)?
A: ChemCare's logistics network, 110 locations, and comprehensive services are unmatched in the waste disposal industry. Our pre-negotiated handling agreement and pricing structures with large TSDFs shield your company from liabilities and excessive costs. You also get complete information for each step of the disposal process and benefit from a nationwide logistics network that saves on freight.

Q: Does ChemCare handle any type of waste for any type of customer?
A: We handle hazardous and non-hazardous waste disposal for all industries and waste generators. However, we can't dispose of explosive waste, radioactive waste or biomedical waste. Nor can we service residential customers (due to transportation permitting).

Q: Who decides where my company's waste will be disposed?
A: You do (or the appropriate company representative). WITHOUT exception! The signed ChemCare handling agreement sent with every shipment confirms your facility choice.

Q: How can I be sure I'm disposing of my waste in the most cost-efficient and safe manner?
A: Just call your ChemCare Sales Representative or the ChemCare Coordinator at 1-800-909-4VWR (1-800-909-4897). He or she will review your disposal and pricing options and advise you on the regulations that apply to your waste streams.

Q: How do I know that the partner disposal sites approved by ChemCare are safe?
A:
ChemCare routinely audits each of its partner locations for financial stability, environmental stewardship, and safety compliance. If at any time a ChemCare partner location fails to meet our stringent audit guidelines, partner status is revoked and the location is inactivated immediately.

Q: Can I get a Certificate of Destruction/Disposal for my waste?
A: Yes. It's available by request only from your ChemCare Coordinator.

Q: How do I reach ChemCare by phone?
A: Call 1-800 909-4VWR (1-800-909-4897) from anywhere in the United States to speak with a ChemCare Coordinator in your area.




 

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